Accessibility

Therapy Ahead works with families who run into barriers often enough without a website adding another one. This page says how the site is built, what we have actually checked, and what to do when something still does not work.

What we have built in

The site is built against the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as its target.

Keyboard

Every link, button, menu and form field can be reached and used without a mouse.

Visible focus

Whatever you are on is outlined as you tab, so you never lose your place.

Screen readers

Headings run in order, form fields have real labels tied to them, and errors are announced rather than only shown in red.

Colour contrast

Text meets the WCAG AA contrast ratio against its background, including the small uppercase labels, which we measured rather than eyeballed.

Images

Photographs carry descriptive alt text, and images that are purely decorative are hidden from screen readers rather than read aloud.

Motion

If your device is set to reduce motion, animations do not run. Nothing moves on its own until you ask it to, and no video plays with sound.

Zoom and small screens

Text scales when you zoom, and the layout works down to small phones without sideways scrolling.

Colour alone

Nothing is explained by colour by itself. Required fields, errors and links all carry a second cue.

Where we know we are not finished

Saying a site is fully accessible is usually a sign nobody has looked properly. Two things we are honest about:

Our checks so far have been made by the people who built the site, using keyboard navigation, automated tooling and measured contrast. They have not yet included testing with people who use screen readers, switch access or other assistive technology day to day.
Articles are added over time, and new writing can introduce problems that were not there before. If you hit one, it is a mistake rather than a decision.

Another format, or another way in

If anything on this site is difficult to use, you do not have to work around it. Tell us what you were trying to do and we will give you the same information another way, or simply talk it through. You can also contact us by whichever method suits you best.

Telling us about a problem

Email info@therapyahead.com with the page and what went wrong. Specifics help, but a rough description is plenty. We would much rather hear about it than have you give up on the site quietly.

Therapy Ahead also aims to meet its obligations under the Accessibility for Ontarians with Disabilities Act, including providing information in an accessible format on request.